ASuperior Contact Center Celebrates 47 Years of Excellence and Innovation
ASuperior Contact Center, a pioneering force in the contact center industry, is proud to mark its 47th anniversary, celebrating nearly five decades of commitment, innovation, and dedication to its clients.
The journey of ASuperior Contact Center began in 1976 when founder and owner Sandra Black was working the evening shift at a telephone company in Atlanta and had a visionary idea. Sandra saw the need for an answering service that could provide businesses with the assurance that they wouldn’t miss important calls and offer them a cost-effective alternative to hiring a secretary. With this vision in mind, she established Superior Answering & Secretarial Services, Inc., now known as ASuperior Contact Center, taking her first call in Conyers, GA, serving just four clients.
Since those humble beginnings, ASuperior Contact Center has evolved into a leader in the industry, providing top-notch services to businesses of all sizes. Sandra Black expressed her pride and gratitude for the journey:
“From an idea to 47 years of service and customer satisfaction! ASuperior Contact Center has grown and thrived because of our unwavering commitment to our clients’ success. We’ve dedicated ourselves to helping businesses prosper while saving them money. I am immensely proud of our team’s dedication and the trust our clients have placed in us.”
Over the years, ASuperior Contact Center has continually adapted to the changing business landscape, embracing technological advancements, and staying at the forefront of industry best practices. Their commitment to delivering exceptional customer service and efficient call handling has been unwavering, making them the trusted partner of numerous businesses across various sectors, and winning them multiple Award of Excellences from The Association of TeleServices International.
As ASuperior Contact Center celebrates 47 years, the journey continues with an unwavering commitment to excellence and a vision to keep exceeding client expectations. The company looks forward to many more years of success, growth, and innovation.
