ASuperior Contact Center of Madison, GA has been honored with the exclusive ATSI 2023 Award of Excellence for the 7th consecutive year.
Awarded Greene County Chamber of Commerce March 2021 Business of the Month
Awarded Greene County Chamber of Commerce March 2021 Business of the Month
Feeling extremely honored and humbled to have been named the Greene County Chamber of Commerce’s April Business of the Month!
Blurb From Greene County Chamber of Commerce:
ASuperior Contact Center was founded in 1976 when Sandra Black saw a need for businesses. She knew helping companies provide great customer service would help their business acquire customers and keep those customers happy. They offer live answering services, live chat, email and business texting and more 24•7•365.
As a long-time staple of the Lake Country Community, ASuperior Contact Center assists businesses in maximizing their potential.
Outstanding Service Earns Award of Excellence
Outstanding Service Earns Award of Excellence

ASuperior Contact Center, of Madison, GA has been honored with the exclusive ATSI 2019 Award of Excellence for the 3rd consecutive year. This award is presented annually by the Association of TeleServices International (ATSI), the industry’s Trade Association for providers of telecommunications and call center services including telephone answering and message delivery across North America and the UK. ASuperior Contact Center was presented with the award at ATSI’s 2019 Annual Convention held at the OMNI Dallas Hotel, in Dallas, TX.
Independent judges are contracted by ATSI to evaluate message services over a six-month period. The scoring criteria includes:
– Response Time
– Courteousness of Rep
– Accuracy of Call
– Knowledge of Account
– Overall Impression of Call
“The ATSI Award of Excellence is a great way for our members and their employees to evaluate how they are providing service to their customers. It enables them to identify the things that make them great and also the areas that they can work on to get better. We have members that have been involved in the program for decades and are very proud each year when they win the award.” Says ATSI President Joseph Pores.
The award started 23 years ago as a means to improve the overall quality of the call center industry by setting expectations and measurements to ensure a successful call handling experience.
Now a three-time winner, ASuperior Contact Center has earned the Silver Award for three consecutive years. ATSI extends its congratulations to the staff of ASuperior Contact Center on their proven quality service to their customers.