Founded in 1976, A Superior Answering Service & Call Center announces a new brand image for 2019. From call center to contact center, ASuperior Contact Center still provides traditional communication services, while offering new multi-channel communication mediums to their service menu. The new logo features a clean, vibrant, modern and professional ambiance, while ensuring their traditional security, trustworthy and knowledgeable vibe. The new name simply states, Contact Center, to encompass a new repertoire of multi-media services such as: HIPAA Secure Text Messaging, Live Chat, Appointment Scheduling, Email Monitoring, Employee Call Out Lines, Efax, and more.
“Our mission since 1976 has been to provide businesses with a way to effectively communicate with their clients. We focus on communicating with businesses’ customers the way those customers want to do business, whether that is by phone, text or online. We provide a positive and lasting first impression and convert callers to customers for our clients,” states Shelly B. Massey, Director of Sales at ASuperior Contact Center and daughter of founder Sandra Black.
The company strives to provide the most reliable, dependable and credible services to their clients because first impressions matter. ASuperior has taken their principles and morals and implemented them into their new look. Their colors of Sea Teal, Vitality Red, and Olympic Blue represents the passion, trustworthiness and traditional services they provide to their clients everyday.
“Strong family values, personalized customer service and the newest communications technology is just another day at the office,” says Michael Raymond, Director of Operations. “We now service the entire country offering traditional call center services, as well as innovative solutions allowing our clients to communicate in today’s technology driven society. We feel that 2019 was the year to rebrand ourselves to stay relevant in today’s communication industry.”
The 2019 brand rollout will include a new website, name and logo. The new website, located at www.ASuperiorContactCenter.com, will launch in second quarter of 2019. ASuperior Contact Center provides news, tips and service information on their social channels: Facebook, Instagram, Twitter, Pinterest and LinkedIn.