Some clients won't call, but they will text. ASuperior's live, Georgia-based agents respond to your firm's text messages quickly and professionally, so every inquiry gets a real reply, not an auto-response.
Real people, not bots · 100% Georgia-based agents · No contracts
Your Clients Are Texting. Is Anyone Answering?
Texting is how many people prefer to communicate, especially when their situation is personal. Someone dealing with a divorce, a DUI or a dispute with an employer may not feel comfortable talking out loud, at work or at home. If your firm can't reply to a text quickly, they'll find one that can.
Clients Who Won't Call
Some people avoid phone calls entirely. Without texting, your firm never hears from them.
Sensitive Situations
A quiet text feels safer than a phone call when someone can't speak freely.
Texts That Sit Unanswered
Messages to your office line go unseen after hours or get buried during busy days.
Endless Phone Tag
Scheduling, reminders and quick questions turn into rounds of missed calls and voicemails.
Impersonal Auto-Replies
Canned responses tell a worried client that no one is really listening.
ASuperior's Business Texting puts trained, live agents on the other end of your firm's text line. Clients get the speed and privacy of texting with the care of a real person.
Live Agents, Not Auto-Replies
Every text is answered by a real ASuperior agent who reads the message, responds thoughtfully and follows your firm's instructions. Clients feel heard from the very first reply.
Capture New Inquiries by Text
When a potential client texts about a legal problem, our agents collect their name, contact information and the basics of their situation, then pass it to your team so you can follow up quickly.
Appointment Confirmations and Reminders
Cut down on phone tag and no-shows. We help confirm consultations and keep clients informed about upcoming appointments by text.
Seamless Handoff to Your Team
Messages that need an attorney's attention are delivered to your firm promptly, so nothing urgent waits and your staff only spends time on the conversations that need them.
One Team Across Calls and Texts
Pair Business Texting with our 24/7 Live Answering Service, and the same Georgia-based team handles your phones and your texts, so every client gets a consistent experience.
Why Law Firms Choose ASuperior for Business Texting
Plenty of tools can send automated texts. ASuperior gives your firm something better: real people who respond with judgment, patience and care.
Real People Reply
Every text is answered by a trained live agent, never a bot.
100% Georgia-Based Agents
A friendly, professional team based entirely in Georgia, never offshore.
Family-Owned Since 1976
Nearly 50 years of helping businesses stay connected with their clients.
No Long-Term Contracts
Month-to-month flexibility with no long-term commitment.
Live in 3-5 Business Days
Our streamlined setup gets your firm texting fast.
Hear what our amazing customers say about us
William
I engaged ASuperior Contact Center on behalf of a client 3-maybe 4 years ago. It was a difficult client but the professionals at the service accommodated our sometimes "crazy" situation. I recently learned that the service continues and is evidence of their high-quality/professional service. In fact, I'm about to call them on behalf of another company to engage their services.
Loyal Customer
Dinah
Last nights' on-call nurse was very pleased with how professional and friendly your people were. He only received 4 calls, but he could tell a difference in just those 4 calls versus what he had been accustomed to. So please pass that on!
Hospice Care
Nicole
I don't know who took this call but I wanted to commend them on doing a great job! Our customer was ecstatic about speaking to this person and I wanted to tell them thank you for their kind words that were spoken. Also, want to say thank you to all you for all of your hard work during these unrepresented time.
Home Service
This is definitely the best call center I have ever dealt with. Usually they are kind of annoying, but it sounds like you are really trying to help me get what I am looking for! Good job.
Caller
Pain & Rehab Facility
Vickie
I appreciate the fact you smile before answering the phone! You can actually hear your smile! That's a good thing! Thank you for that!
Design & Build Company
Jan
Hi all! I just wanted to say what an awesome job you are doing with messages. We've never had such completeness to our requests and it makes it much easier to have a meaningful conversation with our potential customers. We are getting busier each week so I wanted you to know how much we appreciate your service to us, before things got really crazy. Thank you again for being such a great partner!
Financial Services
Business Texting FAQs for Law Firms
A: (Confirm with ASuperior: whether they text-enable the firm's existing number or provide a dedicated text line.)
Trained, live ASuperior agents based in Georgia. Your clients always get a real reply, never an automated bot.
A: (Confirm texting coverage hours. If 24/7:) Yes. Our team responds to texts around the clock, including nights, weekends and holidays.
No. Our agents gather information, answer general questions about your firm and pass messages to your team. Legal advice always comes from your attorneys.
Yes. Many firms pair Business Texting with our 24/7 Live Answering Service so one team covers both calls and texts.
Most firms are up and running in 3-5 business days, with no long-term contract.
Start Answering Your Clients' Texts
Tell us about your firm and how your clients like to reach you. We'll set up Business Texting around your practice and have you running in 3-5 business days, with no long-term contract.
