A real person answers every call in your firm's name, around the clock. Nights, weekends and holidays included. Your Georgia-based ASuperior agent greets each caller with care, captures the details that matter and gets urgent matters to your team fast.
Family-owned since 1976 · 100% Georgia-based agents · No contracts
Your Phones Never Stop. Your Office Has to
People rarely call a lawyer at a convenient time. They call after an accident, after an arrest or after a difficult conversation at home. If the phone goes to voicemail or rings endlessly while your team is in court, that caller is already searching for another firm.
Calls After Hours
Your office closes at 5. Legal emergencies don't.
Court Days and Busy Hours
When your staff is in court or tied up, calls ring unanswered or roll to voicemail.
Callers in Crisis
Someone who is scared or upset needs a calm, real voice, not a recording.
Lost Billable Time
Attorneys and paralegals spend hours answering routine calls instead of working cases.
Missed or Incomplete Messages
A scribbled note or garbled voicemail can mean a missed callback and a lost client.
ASuperior becomes an extension of your firm. Our agents follow your instructions, speak in your firm's name and make sure every caller is handled the way you would handle them yourself.
Answered in Your Firm's Name
Callers hear a warm, professional greeting with your firm's name, every time. Using a script built around your practice, our agents gather the caller's name, contact information and the nature of their legal matter, so your team has what it needs to follow up.
Urgent Calls Reach the Right Person, Fast
Not every call can wait until morning. Whether it's a client who's just been arrested or a time-sensitive matter, we follow your escalation instructions to connect urgent calls with your on-call attorney right away.
Accurate Messages, Delivered Your Way
No more garbled voicemails or sticky notes. Every message is complete, clear and delivered the way you prefer, so callbacks happen quickly and nothing falls through the cracks.
Overflow and After-Hours Coverage
Use us around the clock, only after hours, or as backup when your front desk is busy or your team is in court. Your coverage fits the way your firm works.
Consultation Scheduling
Turn a phone call into a booked consultation. Our agents can schedule appointments for potential clients so they’re committed to your firm before they hang up. ASuperior can typically integrate with your CRM’s appointment setting, so consultations go straight onto your calendar without anyone re-keying them.
Why Law Firms Trust ASuperior to Answer Their Phones
Your phone is often a potential client's first impression of your firm. We treat every call like it matters, because to your firm, it does.
Real People, 24/7/365
Every call is answered by a live agent. No phone trees, no robots, no voicemail.
100% Georgia-Based Agents
Southern hospitality from a team based entirely in Georgia, never offshore.
Family-Owned Since 1976
Nearly 50 years of experience handling calls for businesses that can't afford to miss one.
No Long-Term Contracts
Month-to-month service. We earn your business every month.
Live in 3-5 Business Days
Our streamlined setup gets your firm covered fast.
Hear what our amazing customers say about us
William
I engaged ASuperior Contact Center on behalf of a client 3-maybe 4 years ago. It was a difficult client but the professionals at the service accommodated our sometimes "crazy" situation. I recently learned that the service continues and is evidence of their high-quality/professional service. In fact, I'm about to call them on behalf of another company to engage their services.
Loyal Customer
Dinah
Last nights' on-call nurse was very pleased with how professional and friendly your people were. He only received 4 calls, but he could tell a difference in just those 4 calls versus what he had been accustomed to. So please pass that on!
Hospice Care
Nicole
I don't know who took this call but I wanted to commend them on doing a great job! Our customer was ecstatic about speaking to this person and I wanted to tell them thank you for their kind words that were spoken. Also, want to say thank you to all you for all of your hard work during these unrepresented time.
Home Service
This is definitely the best call center I have ever dealt with. Usually they are kind of annoying, but it sounds like you are really trying to help me get what I am looking for! Good job.
Caller
Pain & Rehab Facility
Vickie
I appreciate the fact you smile before answering the phone! You can actually hear your smile! That's a good thing! Thank you for that!
Design & Build Company
Jan
Hi all! I just wanted to say what an awesome job you are doing with messages. We've never had such completeness to our requests and it makes it much easier to have a meaningful conversation with our potential customers. We are getting busier each week so I wanted you to know how much we appreciate your service to us, before things got really crazy. Thank you again for being such a great partner!
Financial Services
Live Answering FAQs for Law Firms
Our agents answer in your firm's name using a script tailored to your practice, so callers experience a seamless extension of your office.
Yes. Choose full-time coverage, after-hours and weekends only, or overflow support for busy times and court days.
We follow the escalation instructions you set, so urgent matters reach your on-call attorney quickly and routine messages are delivered as you prefer.
No. Our agents gather information, answer general questions about your firm and connect callers with your team. Legal advice always comes from your attorneys.
No. ASuperior offers month-to-month service with no long-term commitment.
Most firms are up and running in 3-5 business days.
Make Sure Every Caller Reaches a Real Person
Tell us about your firm and when you need coverage. We'll build a call-handling plan around your practice and have you up and running in 3-5 business days, with no long-term contract.
