Services to create ASuperior experience for your clients.

Need a number? We have you covered..

Let us provide your business number and answer 24.7.365.

Request a specific area code or vanity number to use in advertisements, so you can track results and know if your ads are working for you.

Our team can assist you in the finding the option that’s best for you and your business.

Use one of our professional greetings or create your own.

Our standard greetings are customized with your business name and time of day acknowledgment. “Good morning, ABC company this is …”

You can also create your own specific greeting.

In addition, we offer custom recorded pre-announcements to add notifications such as “This call is being recorded” or “If this is an emergency please call 911.”

Add a custom IVR to assist callers prior to reaching our receptionists.

Give us basic FAQ’s to assist your callers.

You probably know the most commonly asked questions for your business. Empower our receptionists to provide ASuperior service by giving us answers to your FAQ’s.

Customize your callers experience. Use our scripts or customize your own.

Different types of calls require different information. Use our standard call flow or create your own!

Planning a well-researched call flow gives our receptionists the advantage of assisting your clients with ease.

Need assistance with callers who speak another language?

We understand that sometimes callers have a need to speak with you directly. We can transfer calls to you based on time of day or when it’s an emergency. You can customize when and why we transfer a caller.

What if you cannot speak their language and are unable to call them back?

Personal message relay with a traditional call.

We can relay messages with a phone call, but this can be time consuming and frustrating as you will have to find a pen and paper!

We primarily make a phone call to you as a follow up to a text or email that hasn’t received a reply. We simply ask you to check your messages for all the details. With click to call from cell phones, this is much easier than a pen and paper.

Receive groups of messages daily for your records.

We can send your messages grouped daily or weekly. We can email, fax or upload to your web portal, allowing you to save or print for your records.

Need more? We have data! We offer custom reporting for call statistics or messages. Just tell us what you need!